For the purposes of clarity, the term "The Independents" or "us" or "we" refers to the owner of the website whose registered office is The Independents Hotel Reservations Ltd, Windsor Farm, Capland, Hatch Beauchamp, Taunton, Somerset, TA3 6TR. The term "you" refers to the user or viewer of our website.
This policy sets out the terms and conditions of using our website. If you do not agree or comply with these then you are not authorised to use our website. This policy is effective from 2nd August 2017.
QuickRes is an online self booking tool provided by The Independents Hotel Reservations Ltd, Windsor Farm, Capland, Hatch Beauchamp, Taunton, Somerset, TA3 6TR to authorised users only. You must not use our website for your own financial gain whereby rooms are booked and resold onto third parties.
By using our service you are bound by the terms and conditions that follow and are contained herein. We reserve the right to withdraw our service at anytime without notice should we discover that our site is being used outside of our terms and conditions.
Liability and Limitation Disclaimer
the purposes of clarity, QuickRes and our central reservations service
is to source a hotel and book the hotel for our clients and authorised
QuickRes, its content, services, related information and any use you make of it are provided and permitted without any representations or warranties of any kind, whether express or implied, and we hereby disclaim all representations and warranties so far as permitted by law.
We do not warrant that information contained on or accessed through QuickRes is adequate, complete, accurate or up-to-date, or that any services made available through it represent best value, nor do we warrant that QuickRes (or any part of it) will always be accessible, fully functional or free from errors and viruses.
We do not represent that the Services or any of the products and services available to book on or through QuickRes will be suitable for you. Consequently, should you have any doubts; it is your responsibility to verify the accuracy, suitability or otherwise of any information or services obtained from or through QuickRes before relying upon it.
As the majority of the information available via our website (including but not limited to) images, star ratings, descriptions, address details, facilities is provided by third parties we can not be held liable for any inaccuracies or discrepancies. Furthermore, we can not be held liable for any claim for financial loss or similar claim caused either directly or indirectly by information held and provided by our website.
When a booking has been confirmed you are entering into a contractual agreement between yourself and the accommodation provider. As such, you are then bound by their terms and conditions. In addition, we can not be held liable for any misrepresentation, lack of service provision, risk, criminal, acts of terror, health and safety, death, injuries or any other direct or indirect negligence relating to a booking made through our service. This also includes and financial loss or similar claim relating to the aforementioned.
The Independents are not liable for any refunds or there part/compensation claim due to any stay or provision of service booked through the Independents. This includes but is not limited to, lack of service provision, late cancellations, out-booking, failure to provide a room as booked, strike, force majeure, delays.
Furthermore, by using our service you accept that the Independents will not liable or responsible for any loss (direct or indirect) from the result of outcomes of your use of any service booked through our channels.
We will not be liable for any failure in relation to the use of QuickRes or via Central Reservations, the Services and the information available on and through QuickRes. This includes (but is not limited to) wars, civil commotion, hijacking, fire, flood, accident, storm, government intervention, strikes, lockouts, terrorist attacks, or industrial action affecting us or our suppliers/service providers.
Cancellations and amendments
By using either QuickRes or our Central Reservations service you accept without condition the cancellation applied by the hotel to the booking. Furthermore, you accept that you are responsible for cancelling in time a booking in order to avoid late cancellation charges being levied. It is the responsibility of the user to check that any request for a cancellation is followed. No guarantees nor liability is offered by The Independents for cancellations not actioned. This includes and is not limited to email requests, telephone requests and such like.
Contract signage including on behalf of
In the event that you request that we sign a contract on your behalf you are still being bound by and accepting the terms and condition of the said contract. You are also taking ownership of, and excluding The Independents from, any liability as set out in the contracts terms and conditions. Furthermore, you accept that you will be and the Independents will not be held liable for any financial penalties as the result of any break or breach in contract that we have signed on your behalf.
Any external link that is provided and or made available is neither recommended nor endorsed by The Independents. Similarly, we can not be held liable for any virus or malware that may be present on an external link.
We make every effort to check and test QuickRes for viruses at every stage of production. You must make sure that the way you use QuickRes doesn't expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system. We are not responsible for any loss, disruption or damage to your data or computer system that might happen when you use QuickRes or should you choose to follow any external link. It is strongly recommended that you install fit for purpose security measures such as antivirus software on all PC’s, Tablets and mobile devices.
Changes to these terms and conditions
Please check these terms and conditions regularly. We can update them at any time without notice. You will agree to any changes if you continue to use QuickRes after the terms and conditions have been updated.